KLM/Martinair essential information
Visas & Travel Documents
In order to enter Cuba, one must have a valid passport or equivalent travel document, issued in the bearer`s name and with the corresponding entrance visa. A Tourist Card/Visa only authorizes a stay of 30 days (extendable in Cuba) for recreational activities or pleasure. If the traveler is interested in engaging in business, journalism, or stay in private homes belonging to either friends or family he or she should request a different visa.
Citizens of countries other than India, Iran, Iraq, Sri Lanka, Vietnam, Pakistan and those in Sub-Sahara Africa who have return ticket to Cuba booked can obtain a Tourist Card/Visa from us or by visiting your local Cuban Consulate.
Your Tourist Card/Visa may be extended when in Cuba by another month without difficulty with a payment of 25 Cuban Convertible Pesos (CUC). In Havana you can extend it at the following address:
Edificio Metropoletano,
Room 212,
O'Reilly y Aquacate,
Habana Vieja
The example above shows just half of the Tourist Card. Each half is almost the same. Both halves must be fully filled out. You must state your personal details as they appear on your passport. There has been a few problems with travellers arriving to Cuba with their Tourist Card blank or wrongly filled in causing long and unnecessary delays when going through customs. MAKE SURE THAT TOURIST CARDS ARE FILLED IN CORRECTLY! On entry to Cuba the left half will be retained by immigration. You will need to keep the other half for when leaving Cuba.
Vaccinations & Health
There are no vaccination requirements for international travelers. However, we advise you get vaccination against hepatitis A, and it is recommended to avoid water and food-borne bacteria. Please don't drink untreated tap water! The Cuba health system is comparible with many developed countries health systems. The medical facilities are good, and in contrast to Canada and the USA, medical treatment for foreign travelers is low and healthcare for Cubans is free. Few travelers to Cuba experience more than upset stomach and sun burn.
Baggage Allowances
Martinair Boeing 767-300
Flight Reconfirmation

All departure/arrival times are subject to change and are estimates only. They may change due to air traffic control restrictions, local conditions, operational/maintenance requirements and the requirements for passengers to check in on time. We are not responsible for any airline flight schedule changes after your booking is completed. We advise you to re-confirm all flights with the airlines 72 hours before the departure in case of a last minute flight schedule changes. After you book your reservation you can check your reservation from www.checkmytrip.com. You need to input your Reservation Code and Last Name to track your reservation.

Please be at the check-in desk three hours before your departure time.

To reconfirm your KLM/Martinair Flights, please call the numbers below:

KLM/Martinair, UK: +44 (0) 871 222 7474
KLM/Martinair, Cuba: 53 7 833 3729 /+53 7 833 3730

Additional useful numbers:
Heathrow Airport: +44 (0) 870 000 0123
Havana Airport Flight Information terminal III: +53 7 266 4133
Havana Airport Flight Information terminal I: +53 7 649 5576
Cubaism Havana Office : +53 7 863 9555
Cubaism London Office : +44 207 498 8555

Pre Travel Advice
The Cuban Custom website may have issued information about your travel destination. You are advised to check this information on the Internet at www.aduana.co.cu
EU Security Rules at Airport
The EU has issued a brief guide about security rules at airports to assist you. Please visit it here